Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Sherburn-in-Elmet | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Pharmacy Weight Loss Sherburn-in-Elmet is a GPhC registered online pharmacy weight loss clinic serving patients in Sherburn-in-Elmet and the surrounding areas. As a registered pharmacy, we are both a data controller and a healthcare provider bound by professional and legal obligations regarding patient confidentiality.

Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

Personal identifiers: Full name, date of birth, gender, and contact details including address, phone number, and email address.
Health information: Medical history, current medications, weight, BMI, and other clinical details necessary for safe prescribing and dispensing.
Payment information: Billing details processed securely through our payment provider. We do not store full card details.
Technical data: IP address, browser type, device information, and website usage data collected when you visit our website.

How We Use Your Data

Your data is used for the following purposes:

To assess your suitability for weight loss treatments and provide appropriate clinical advice.
To process your orders and arrange delivery of approved medications. Orders approved by our pharmacist are dispatched for delivery within 1 working day.
To maintain accurate medical records as required by pharmacy regulations.
To communicate with you regarding your treatment, orders, or any safety updates.
To comply with our legal and regulatory obligations as a GPhC registered pharmacy.
To improve our website and services through anonymised usage analysis.

Our lawful bases for processing include: contract performance, legal obligation, vital interests, and for special category health data, the provision of healthcare and treatment.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

Essential cookies: Required for the website to function correctly, including secure login and session management.
Analytical cookies: Help us understand how visitors use our site so we can improve it. These are anonymised where possible.
Preference cookies: Remember your settings and choices to personalise your experience.

You can control or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Sharing Your Data With Third Parties

We do not sell your personal data. We may share your information only in the following circumstances:

Healthcare professionals: Including prescribers and clinical reviewers involved in your care.
Delivery partners: To fulfil and track your medication orders. Only the minimum necessary information is shared.
Payment processors: To securely handle transactions. These providers are bound by strict data security standards.
Regulatory bodies: Such as the GPhC or NHS bodies where we are legally required to disclose information.
IT and software providers: Who support our systems under strict data processing agreements.

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

Data Retention

We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised. Payment and technical data is held for shorter periods unless legally required otherwise.

Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. Our systems are regularly reviewed to ensure ongoing security.

Your Privacy Rights

Under UK GDPR, you have rights regarding your personal data, including the right to access, correct, or request deletion of your information, as well as the right to restrict or object to certain types of processing. You also have the right to receive your data in a portable format. To exercise any of these rights, please contact us directly and we will respond promptly.

Contact Us

If you have any questions about this privacy policy, wish to exercise your data rights, or have a concern about how your information has been handled, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009

Email: info@pharmacyweightloss.co.uk

This policy is reviewed regularly and may be updated to reflect changes in law or our services. The current version will always be available on our website.